NYRA Bets is committed to promoting responsible wagering by its account holders. NYRA Bets and its affiliate The New York Racing Association, Inc. have partnered with organizations, including the National Council on Problem Gambling (“NCPG”) and the New York State Office of Alcoholism and Substance Abuse Services (“New York State HOPEline”), to address issues of compulsive and pathological gambling and have developed a comprehensive program to ensure account holders wager responsibly.
It is NYRA Bets’ policy not to accept wagers from underage gamblers and to limit account access to the account holder. Account holders must provide their identity, age and principal place of residence, all of which are verified through a third party information services company, upon establishing an account. Each account holder must be able to provide proper identification (account number and personal identification number) to ensure only the account holder can access his or her account.
Individuals may choose to exclude themselves from establishing an account with NYRA Bets or participating in further wagering with NYRA Bets by making a request for self-exclusion.
Upon receipt of the notification, the name of the self-excluded gambler will be placed on a list of excluded persons (“Self-Exclusion List”) so as to prevent such individual from reopening his or her NYRA Bets account or from opening a new NYRA Bets account.
New Yorkers interested in Voluntary Self Exclusion, please visit the NY State Gaming Comission website or complete the self-exclusion form.
Customers outside of New York state wishing to self-exclude can deactivate their account with the deactivation form.
PROBLEM GAMBLING ASSISTANCE
If you suspect that you or someone you know may have a problem related to gambling, or for additional information, please contact one of the following resources available 24 hours a day, seven days a week:
Scan here to talk with someone about problem gaming.
- NCPG’s national toll-free Problem Gambling Hotline at 1-800-522-4700 or website at www.ncpgambling.org.
- The New York State Office of Alcoholism and Substance Abuse Services HOPEline at 1-877-8-HOPENY or website at www.oasas.ny.gov.
Upon calling NCPG’s national helpline you will be routed instantly to the call center that has responsibility for your geographic area. Each call center has resources specifically tailored to the needs of individuals affected by compulsive or pathological gambling.
NYRA Bets reserves the right to refuse to accept wagers from any person for any reason.