Contact Us

How can we help you?

NYRA Bets is a leading online betting platform and we look forward to answering any questions you may have. Please use one of the options below and a Customer Service Representative will gladly assist you.

THREE WAYS TO CONTACT US

Call (844) NYRA-BET to talk with Customer Service

NYRA Bets HOURS OF OPERATION

MON - SUN 9:00 AM - Midnight ET

2024 HOLIDAY HOURS

Christmas Schedule:
Christmas Eve: Tuesday, 12/24/2024 – 9:00 AM to 6:00 PM
Christmas Day: Wednesday, 12/25/2024 – Closed

New Year’s Schedule:
New Year’s Eve: Tuesday, 12/31/2024 – 9:00 AM to 6:00 PM
New Year’s Day: Wednesday, 1/1/2025 – 9:00 AM to 12:00 AM

RESPONSIBLE GAMING

  • NCPG’s national toll-free Problem Gambling Hotline at 1-800-522-4700 or website at www.ncpgambling.org
  • The New York State Office of Alcoholism and Substance Abuse Services HOPEline at 1-877-8-HOPENY or website at www.oasas.ny.gov

Upon calling NCPG’s national helpline you will be routed instantly to the call center that has responsibility for your geographic area. Each call center has resources specifically tailored to the needs of individuals affected by compulsive or pathological gambling. 

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